Shipping policy

Last updated: 10 September 2026

Thank you for choosing NESORA.

We're committed to making your delivery experience as simple and transparent as possible. Please read the information below before placing your order.

Free UK Delivery

We offer FREE standard delivery on all orders within the United Kingdom.

There are no hidden UK shipping charges at checkout.

Order Processing

Orders are usually processed within 1–3 business days.

Orders are not normally processed on weekends or UK public holidays. During busy periods, processing times may occasionally be slightly longer.

UK Delivery Times

Estimated delivery time within the United Kingdom:

📦 3–10 business days

Delivery times are estimates and may vary depending on product availability, courier delays, your location or seasonal demand.

International Delivery

Selected NESORA products are available for international delivery.

International delivery availability varies by product and destination. If international delivery is available for your chosen product and location, the available shipping options and any applicable charges will be shown during checkout.

Some products are currently available for UK delivery only. Where applicable, this will be clearly stated on the individual product page.

International delivery times vary depending on the destination, product and courier service. Please refer to the delivery information shown at checkout for the options available to your order.

Please note that international orders may be subject to customs duties, import taxes or other local charges depending on the destination country. Where applicable, these charges are the responsibility of the recipient unless otherwise stated at checkout.

Tracking Your Order

Where tracking is available, you'll receive tracking information by email once your order has been dispatched.

If your order hasn't arrived within the estimated delivery timeframe, please contact us and we'll be happy to investigate.

Multiple Items

If you order multiple products, they may arrive in separate parcels or at different times.

This is because products may be dispatched from different warehouses or fulfilment locations.

You will not be charged additional UK delivery fees if your UK order arrives in multiple parcels.

For international orders, any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Address

Please ensure your delivery address is complete and accurate before placing your order.

NESORA cannot accept responsibility for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to help, although we cannot guarantee that an address can be changed once an order has begun processing.